Privacy Policy | Maison Riv

Last updated: July 30, 2026

This store and website, together with all related information, content, features, tools, products and services (the "Services"), is owned and operated by Bondchain Group LLC ("Bondchain Group," "we," "us" or "our"), a limited liability company organized under the laws of the State of New Jersey, United States, with its principal place of business at 6 Sheephill Drive, Gladstone, NJ 07934. "Maison Riv" is the brand name under which Bondchain Group LLC operates the Services, and Bondchain Group LLC is the business responsible for your personal information under this Privacy Policy. The Services are powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card information, transaction details, form of payment, and payment confirmation. Payment card details are collected and processed by our payment processors at checkout; we do not store full card numbers on our own systems.
Account information including your username, password, preferences and settings.
Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel, and your past transactions.
Communications with us including the information you include in emails, contact form submissions, product reviews, or other communications with us.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you place an order, create an account, sign up for our emails or texts, submit a review, visit or use the Services, or otherwise communicate with us;
Automatically through the Services including from your device when you visit our website, through cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill and deliver your orders, to remember your preferences and items you are interested in, to send notifications related to your account and orders, to process purchases, returns, exchanges and warranty claims, to arrange white-glove delivery and shipping, to enable you to post reviews, and to create a customized shopping experience for you. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising. With your consent where required, we use your personal information for marketing and promotional purposes, such as to send marketing communications by email, text message or postal mail, and to show you advertisements for our products.
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, to detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and to secure the Services. If you create an account, you are responsible for keeping your account credentials safe; we recommend that you do not share them with anyone.
Communicating with You. We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, and to enforce or investigate potential violations of our terms or policies.

Email and Text Message Marketing

With your consent, we send marketing emails about new pieces, restocks, offers and brand updates. You can unsubscribe at any time using the link included in every marketing email. Our email and text message marketing is operated through Klaviyo, our marketing platform.

If you opt in to text message (SMS) marketing, you consent to receive recurring automated marketing text messages from us at the phone number you provide. Consent to receive marketing texts is not a condition of any purchase. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP or contact us using the details below for assistance.

Cookies and Similar Technologies

Like many websites, we use cookies and similar technologies on the Services. Some are necessary for the Services to work, such as the cookies that power your cart and checkout. Others help us understand how the Services are used and support our marketing. The main technologies we use are:

Shopify, which provides our commerce platform, cart and checkout;
Vercel, which hosts our website and provides aggregated analytics about how visitors use it;
Klaviyo, which powers our email and SMS sign-up forms and marketing;
Judge.me, which powers the product reviews displayed on our product pages.

You can usually control cookies through your browser settings. Blocking some cookies may affect how the Services work, including your ability to check out.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, and with vendors and other third parties who perform services on our behalf, such as payment processing, order fulfillment, delivery teams and shipping carriers, website hosting and analytics (Vercel), email and SMS marketing (Klaviyo), product reviews (Judge.me), IT services, cloud storage and customer support.
With business and marketing partners to provide marketing services. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to direct us not to share information about you to show you targeted advertisements based on your online activity, as described in "Your Rights and Choices" below.
When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to deliver products to you.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not sell your personal information for money.

Product Reviews

Our product reviews are collected and displayed through Judge.me. If you submit a review, the content of your review, your rating, and the name you provide may be displayed publicly on our product pages. After a purchase, you may receive an email inviting you to leave a review; you can opt out of review requests at any time.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including on third-party social platforms, may be viewable by others without limitation as to its use.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details set out below to request that it be deleted. As of the date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit; we recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request access to the personal information we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "sharing" of your personal information, or of processing for "targeted advertising," as defined in applicable privacy laws. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out for the device and browser you use to visit the website. To learn more about Global Privacy Control, visit globalprivacycontrol.org. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals.
Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails, and out of marketing texts by replying STOP. If you opt out, we may still send you non-promotional messages, such as those about your account or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf; we will require proof of authorization and may need to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Additional Rights for EEA and UK Residents

If you reside in the European Economic Area or the United Kingdom, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those outlined above:

Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawal will not affect the lawfulness of any processing carried out before its withdrawal.

For the purposes of applicable data protection laws, Bondchain Group LLC is the data controller of your personal information.

Complaints

If you have complaints about how we process your personal information, please contact us using the details provided below. Depending on where you live, you may have the right to appeal our decision, or to lodge a complaint with your local data protection authority. For the EEA, a list of the responsible data protection supervisory authorities is available here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, including in the United States. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Bondchain Group LLC (Maison Riv)
6 Sheephill Drive
Gladstone, NJ 07934, United States
Email: furniture@bondchaingroup.com
Phone: (646) 543-5048